Testimonials
“The staff were always ready to help.”
Rosemary F
“It's the staff that make Millard's a good, friendly home."
P B
"After more than 4 years, I am very happy with Millard House."
Barry W
“Mum looks so well, she has enjoyed staying at Millard House. From start to finish, her care has been amazing and she has taken part in so many activities. Thank you so much for taking care of her. We have loved seeing her on the daily photos from the site.”
Andrew M
“My mum joined Millard House at the end of March and I can honestly say that I am so happy with her transition. The staff are so caring and keep me informed on any issues, as I can only see her once a week at the moment. I enjoy their Facebook posts showing residents having fun in the numerous activities they do. Thoroughly recommend!"
Laura C
“My mum has Alzheimer' and I had to make the hard decision for her to go into a care home for her safety and wellbeing. I was fortunate enough for Millard House to have space to take her as a permanent resident. Since going there my mum has flourished with their care. She does activities like art and crafts which she has never done in her life, she has fantastic social interaction with the staff and residents and whenever I see photos and videos of her on Facebook her face radiates happiness. The greatest thing to see is her dancing as she has always loved that. During the Covid lockdown, Mum was always fretful and sad at home but now she always tells us how happy she is. Her Alzheimer’s has not changed but her quality of life has improved 100%. The staff have looked after her personal care and hygiene, which was another thing I could not get her to do at home, but now she looks fresh as a daisy. The food is amazing as well and Mum looks a picture of health.”
Leigh H
“Some care homes are like hospitals, quiet and sombre, unlike Millard House. Anyone who has had a friend or relative at Millard House will associate the home with fun, in fact, I would say it's more like an all-inclusive hotel. There is a happy atmosphere as soon as you enter, be it from staff or residents. Entertainment and activities keep residents amused all the time. During the COVID crisis outside entertainment has not been possible, but staff have picked up the baton and carried on, be it bingo, skittles, or a good old fashioned sing-a-long. No, care homes are not about Palacious surroundings and marble pillars, they're about happiness and joy and Millard has that in spades."
Richard R
"We moved my mother here after a short stay in hospital to recuperate. Initially, we weren't entirely comfortable with doing this as she had had always lived on her own and we thought it might not work out. We needn't have worried. The staff have been excellent - always very kind, helpful and attentive. They have taken very good care of her and she has greatly improved during her stay. I would have no hesitation in recommending this home to anyone considering residential care for a resident."
S H
“My dad has been with you for seven weeks and can already see that he has settled in nicely and is enjoying life there. He tells me he likes all the staff and the food. He has a nice view from his window and his own TV. He likes his door being open during the day and enjoys his interaction with his many passers-by. From my experience, it is obvious that you have a lovely, caring team at Millard House and every single interaction I have with your staff is a positive one. They are all so friendly, making us feel that our dad is being looked after well. Thank you."
S C